Southwest Airlines Corporate Office (Headquarters)

Southwest Airlines has its Corporate Office or Headquarters in Dallas, Texas. It has a team of highly skilled officials. They are capable of answering fliers’ questions regarding air travel operations before departures and after arrivals. In addition, this team at Southwest Airlines Corporate Office handles complaints about occasional flight delays/cancellations, refunds, compensation, and other issues. Also, it can offer up-to-date information on flight schedules, booking services, as well as reservation and management procedures. A flier can reach out to this team through calls, posts by mail, in-person visits, etc. Prior to connecting with them, it is important to know the official contact information.

Southwest Airlines Headquarters

The headquarters of Southwest is situated in Texas, US. At this body, a group of experts is in charge of managing flight schedules, resolving queries, and other processes. In order to speak with this group, a traveler should know the official address, email ID, telephone number, and other details. 

Corporate Office Photos

Members at the Corporate Office of Southwest Airlines 

There are around 8 main officers/leaders at the Southwest Airlines Corporate Office in Dallas, TX. They have years of experience in aviation which makes this carrier’s operations noteworthy. In order to maintain the same, they make decisions on significant matters, using their expertise.

Concerns Handled at the Southwest Headquarters/Corporate Office 

In Dallas, Texas, Southwest Airlines Headquarters/Corporate Office handles a number of concerns. Pertaining to post-arrival and pre-departure processes, these queries are timely responded to. A flyer can get in touch with this body for prompt solutions at most hours. 

• Queries related to flight cancellations are handled by this office. 
• It helps passengers with information regarding all kinds of classes available. 
• The body oversees ticketing-related queries. 
• For information on airport facilities, one can connect with the office. 
• Concerns about luggage allowance are managed here. 
• Doubts regarding baggage delays/damages are overseen by the officials. 

How to Make a Complaint to Southwest Airlines Headquarters in Dallas?

A passenger can visit the Southwest Headquarters in Dallas to make a complaint about his or her experience at the airport or onboard. Or, one can call its official contact number for the same. Additionally, by performing specific steps on the official website of this carrier, passengers can file complaints. 

• Go to the Southwest website and select “Help Center”. 
• Next, hit on the “Provide Feedback” option. 
• Then click on the “Complaint” tab to raise concerns. 
• Choose a relevant topic displayed on the screen.  
• Tap on “Next”. 
• Fill out the blank spaces, including:
  • “Flight Information” 
  • “Contact Information”

• Press “Next”. 
• To report a complaint, adhere to further steps displayed on the screen. 

Note: Through social media platforms too, one can speak with officials to make a complaint. 

A group of officials at the Southwest Airlines Corporate Office in Dallas, TX will review the complaints received. Within short time periods, they can communicate with flyers and resolve their issues. Based on the kind of problem, they can fix it by providing special deals, accommodation options, coupons, etc.

In Sum

The Corporate Office of Southwest Airlines is a crucial body/organization that manages the carrier’s primary operations. Travelers can visit it when they require solutions to their concerns or experiences. They can receive accurate and timely information or assistance from the officials.

Other Southwest Airlines City Office

Frequently Asked Questions