Does Breeze Airways Refund Money? [Full Guide]
Breeze Airways, also known as Breeze Aviation Group, Inc., is a low-cost, efficient airline. It has a distinctive refund policy, which proves to be efficacious for the customers. However, Breeze Airways sells non-refundable tickets only. It does refund money primarily when the flight is cancelled from the company’s end. Secondly, if the reservation is cancelled within 24 hours of booking, and the booking was made at least 7 days before the scheduled flight.
This blog incorporates all the significant information regarding Breeze Airways’ refund policies and eligibility criteria to avail them.
Breeze Airways Refund Policy
The Breeze Airways refund policies are customer-centric compared to other airlines. An in-depth breakdown of policies is mentioned below.
1. 24-Hour Policy
Breeze Airways offers a 100% money refund only to passengers who have cancelled their reservations under the given guidelines:
- If you cancel your flight ticket at least 168 hours or 7 days before the flight.
- The passengers are eligible for a refund only if they cancel their tickets within 24 hours of booking.
- Eventually, the passengers will also get a full refund on any sort of amenities or add-ons associated with their tickets.
2. No Flex Fare
The passengers who have booked their Breeze Airways flight under the No Flex Fare category fall under a separate entity of cancellation & refund policy.
- These passengers cannot make flight changes.
- They can access full reservation cancellation only, even during a round trip.
- No cash refund will be given by the airlines.
- The passengers will be rewarded only with partial flight credits for making cancellations.
- The percentage of partial cancellation that can be availed depends on the number of days left for the flight:-
- 61+ days before departure: 100% of the reservation will be refunded as flight credit.
- 16-60 days before departure: 50% of the reservation will be refunded as a flight credit.
- 1 hour-15 days before departure: 25% of the reservation will be refunded as a flight Credit.
- Less than 1 hour before departure: No Flight Credit will be issued.
- After that, it will be considered a no-show, and the fare will be non-refundable.
3. Schedule Changes
If Breeze Airways makes any changes to the flight schedules without prior notice. In such a scenario, the passengers can claim for refund of their money.
- 100% money-back can be claimed by the passengers only if the schedule is changed 3 hours or 180 minutes before the original one.
- The refund can be claimed fully in cash or in flight credits, which will remain valid for 5 years.
- If it’s a round-trip reservation, and one flight is significantly changed, you can also cancel the other flight or change it to a new one.
4. Disrupted Flights
Flight Disruptions can be caused due to internal or external factors. Based on the duration during which the disruption occurred, the passengers can claim refunds.
- If the disruption occurred for less than two hours. The customers travelling under Nice, Nicer, or Nicest Bundles will receive flight credit. The flight credit can be used for up to 12 months from the original booking date.
- For unflown flights delayed for more than 2 hours, the passengers can either cancel the flight for a flight credit. They can also choose another flight within 14 14-day time period.
- If the disruptions continue for more than 3 hours, the passengers will get a full refund of their fare. This amount will be refunded in the same mode through which the passenger made the payment for the flight ticket.
- The travellers who chose to travel through the delayed flights will not be refunded with either flight credits or cash.
- Rather, those passengers are eligible to claim reimbursement for expenses like accommodations or transportation.
- The refund will take about 7 Business days to reflect in the account.
5. Breeze Points
Breeze Points are the currency earned as part of Breezy Rewards. For travellers who have booked a flight ticket via Breeze Points, the refund will be awarded to them differently. They will get the refund amount in Breeze Points only.
Summing Up
Breeze Airways is known for its service-oriented approach. The cancellation and refund policy of the Airways is no exception. This blog highlights all the necessary information regarding money refunds that a traveller must know when flying with Breeze Airways. The scenarios where a passenger could claim a cash refund and flight credits are also specified above.
FAQs
Breeze Airways does not charge cancellation fees.
Yes, Breeze Airways offers a money refund and rescheduling under certain guidelines.
Breeze Airways travel credits are called Breeze Points. They are present in the Breezy Rewards section. You can use them to book future flights or add-ons in Breeze Airways.
The documents required to submit a refund request to Breeze Airways are your booking confirmation or proof of purchase, and a copy of your ID or passport.
It takes around 7-10 business days to receive a refund from Breeze Airways.