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Turkish Airlines Miami Office

Address201 South Biscayne Blvd, Suite 2650, Miami, Florida,33131
Email[email protected]
Website https://www.turkishairlines.com/
Working Hours09:00-17:30 (Mon-Fri)
Phone1 800 874 8875

Turkish Airlines (THY) has an office situated in Miami to extend travel services. The Turkish Airlines Miami Office is significant for offering reservations, providing flight-related information, and others. In addition, complaints or queries can be addressed by its officials. In either case, they can be contacted through several mediums online/offline.

Airport Sales Office

Address(MIA) Miami International Airport, 5200 NW 21St. Street Office No J2180 Miami, FL 33122
Working hoursOpens 4 hrs (Before the flight)
Fax Number1 786 558 7987
Email[email protected]

Cargo Office

Address6025 NW 18th St. Bldg. 716E, Miami, Florida 33126
Working hours09:00-17:30, Monday-Friday | Saturday, Sunday Closed
Telephone+1 718 215 1120
E-mail[email protected]

Airline Office Photos

Assistance Provided by Turkish Airlines Miami Office

Ticket bookingReservations
Flight OperationsCustomer Service
Cargo OperationsLuggage Handling
Safety and ComplianceCheck In
In-flight ServicesGround Operation
Special Assistance (Disabilities, Medical Issue)Loyalty Programs (Perks, Discount)

Facilities Provided by the Turkish Airlines Office in Miami, Florida

The Turkish Airlines Office based in Miami offers facilities like pet travel. Subject to certain terms and conditions, passengers can book tickets for their pets/service animals. For these, medical and other vital documents should be submitted. Besides this, other facilities can be availed, ranging from travel upgrades to club memberships. 

Cabin Upgrade 

Importantly, the Turkish Airlines Office in Miami, FL has cabin upgrade services for travelers. It can upgrade their cabins from Economy to Business Class. Thus, individuals can receive benefits, such as seats with massage features, meal selections, and reading lamps. Additionally, access to the carrier’s lounges can be received at airports. 

Seat Selection

Fliers can book their preferred seats at the Miami Office of THY. They can reserve additional space to rest their legs. The stroller area can be booked to ensure a comfortable experience when flying with a baby. Emergency exit seats can be chosen for hassle-free entry/exit to/from the aircraft.

Add-on Menu on Board

At the Turkish Airlines Miami Office, flyers can select dishes from a wide menu. It includes light meals as well as exotic food items. Up to 24 hours prior to their flights leave, these can be booked. Note that additional charges will apply when ordering the dishes.

Miles & Smiles

THY Airlines has a frequent flyer program called Miles&Smiles. With its office located in Miami, a passenger can earn miles on a THY flight. Points are also given on other flights that are operated by the entire Star Alliance network. They can be redeemed to book award tickets in the future. 

Student Discount

Some students who fly with THY can receive discounts on bookings. For this, they have to register online with the carrier. Alternatively, such benefits can be obtained via the Turkish Airlines Miami Sales Office to reserve flights to various locations globally.

Special Facilities 

A disabled traveler or patient flying with Turkish Air can request special facilities at the Miami Office. Here, one can reserve a wheelchair, oxygen device, and/or respirator as required. Aside from these, he or she can receive priority boarding as well. 

Turkish Airlines Corporate Club

Turkey’s flag carrier has a program, i.e. Turkish Airlines Corporate Club, to facilitate business travel. Club members can easily schedule their business travel and obtain exclusive advantages. For membership, they can contact the Turkish Airlines Sales Office in Miami. 

Turkish Airlines Miami Airport Office Services

The airport office of THY in Miami offers a number of amenities to domestic as well as international fliers. Whether they are arriving or departing, they can avail of these at Miami International Airport (MIA). 

  • In-flight services like meals, beverages, and entertainment options can be booked.
  • Refunds can be provided by the agents to every eligible flier. 
  • At this body, lost/misplaced/damaged items can be claimed. 
  • Ground transportation facilities to/from the airport can be reserved when needed. 
  • Parking services can be booked to halt vehicles safely. 
  • One can change his/her flight location, time, date, etc., at the airport office. 
  • Extra baggage allowance can be reserved based on the kind of class. 
  • One can make use of cargo services at MIA.

How to Complain to the Turkish Airlines Office in Miami?

A flyer can visit the THY Office in Miami to file a complaint in person. It can be related to the check-in services, onboarding experience, or any facility. Alternatively, one can call the Turkish Airlines Miami office phone number 1-800-874-8875 to raise concerns. 

In addition, a Turkish Air traveler can make a complaint by emailing at [email protected]. Other than this, through its website, the same can be ensured.

  • On the website of THY, tap on “Help” on the homepage. 
  • Select “Feedback”. 
  • Choose an option from the following:
    • “Continue without logging in” 
    • Or, “Continue with Miles&Smiles” 
  • Then click on either “Previous Feedback” or “New Feedback”.
  • Now, choose a query from the following:
    • Airport concerns
    • Reservations and ticketing
    • Flight irregularities
    • During flight
    • Miles&Smiles program and more
  • Give these details in case required:
    • Surname
    • First name
    • Email
    • Area code
    • PNR code
    • Phone number
    • Feedback
  • Attach documents and provide other details. 
  • Hit the “Send” button to finish the procedure.

The Turkish Airlines Miami Office can timely review the concerns reported. Usually, within 7 days, it responds to flyers’ issues related to their trips via calls or emails. For certain query types, it can send a response within 14 days of receiving complaints. 

Flights to Reserve at Turkish Airlines Miami Office

At the office of Turkish Air in Miami, passengers can book flights. From this city, they can reserve tickets to travel to more than 5 countries. Flights are flown via IST, CAI, and other well-known airports.

Country Location Airport Used 
Turkey Istanbul Istanbul Airport or IST 
RussiaMoscow SVO or Sheremetyvo Alexander S. Pushkin International Airport 
Thailand Bangkok Suvarnabhumi Airport/BKK
Egypt Cairo CAI/Cairo International Airport 
Greece Athens Athens International Airport (ATH) 
LebanonBeirut Beirut–Rafic Hariri International Airport or BEY
ItalyRomeFCO or Leonardo da Vinci Rome Fiumicino Airport 

In Miami, THY has a functional office. Here, the representatives can book various facilities as required by fliers. In addition, several queries can be addressed. In all, the Turkish Airlines Office in Miami ensures a pleasant flight experience for every domestic/international flyer whether booking services or requesting assistance.

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