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Singapore Airlines Surabaya Office in Indonesia

AddressPakuwon Center, 22nd Floor unit, 22.08 Jl Embong Malang, 1,3,5, Surabaya, 60261, Indonesia
Email[email protected]
Website https://singaporeair.com/
Working HoursMonday to Friday 6 am to 10 pm, Saturday to Sunday 6 am to 8 pm
Phone62 31 531 9218
Fax62 31 531 9214

Surabaya Office Photos

Airport Details

NameJuanda International Airport
AddressJl. Ir. Haji Juanda, Betro, District. Sedati, Sidoarjo Regency, East Java 61253, Indonesia
Contact Number 62 31 2986200

Surabaya Lost and Found Office

AddressPT. JAS, Arrival Hall Terminal, Bandara International Juanda, Surabaya
Telephone+62 31 867 0324
Working Hours8:00 am – 9:00 pm (Everyday)

Cargo Office

Address2P-2Q, 2nd floor, Wisma Soewarna, Soekarno-Hatta International Airport, Jakarta 19110, Indonesia
Telephone62-21-5591-2266, +62 8119932405 (Export), +62 2155916417 (Import)
FAX62-21-5591-2274
Email[email protected] (Sales), [email protected] (Ops: Export/Import), [email protected] (Admin)

Queries Handled by Singapore Airlines Surabaya Office

Location networkModify bookingsLost and found
Bookings for group travelTicket bookingMissed flight queries
Flight cancellationOnline check-inDelayed flights
Pet travelCargo managementBaggage allowance
Traveling with childrenPayment optionsFlight schedule updates
International travel informationSpecial assistanceRefund policy

Other Singapore Airlines Offices

For other Singapore Airlines Offices, visit Singapore Airlines Offices.

FAQs

Can I book flights over the phone with the Surabaya Office?

Yes, you can make flight bookings by calling 62 31 531 9218​

Is there a baggage drop counter at the Surabaya Office?

Baggage services are available please contact the office for specific details.​

Are there any discounts or deals available at the Surabaya Office?

Singapore Airlines offers various promotions and loyalty programs. It’s best to inquire directly or check the official website for current offers.​

Can I cancel or change my flight reservation at the Surabaya Office?

Yes, flight changes and cancellations can be processed by contacting the office or through the official website.​

Does the Surabaya Office have a Lost and Found department?

For lost and found inquiries, please contact the office directly.​

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