Qatar Airways Headquarters or Corporate Office
| Address | Qatar Airways Group, Qatar Airways Tower, Doha, Qatar |
|---|---|
| tell-us@qatarairways.com.qa | |
| Website | https://www.qatarairways.com/ |
| Phone | 974-4144-5555 |
In 1993, Qatar Airways was founded. Since then, it has been operating its headquarters in Doha, Qatar. A group of executives are functional at the Qatar Airways Headquarters. At this body, they manage various complaints, concerns, and feedback from travelers/visitors. These can be related to flight bookings as well as their management. Within 60 days, one can receive responses to written concerns. For general queries, information can be obtained from the airline’s corporate office after contacting it officially.
Qatar Airways Corporate Office Location and Contact Details
The Corporate Office of Qatar’s national carrier is situated in Doha. Here, major queries and issues are addressed. Along with this, it plays a vital role in providing certain facilities to fliers. In relation to the same, there are online and offline mediums to get in touch with officials.
| Qatar Airways Headquarters Address | Qatar Airways Group, Qatar Airways Tower, Doha, Qatar |
| Qatar Airlines Headquarters Phone Number | 974-4144-5555 |
| Email ID | tell-us@qatarairways.com.qa |
| Official Website | https://www.qatarairways.com/ |
Members at Headquarters of Qatar Airways
At Qatar Airways Headquarters in Doha, there are many leaders who form the core team. Each individual within this body has several years of experience in the industry. Some of these have secured top positions in the corporate office of the carrier.
| Name of Leaders | Role or Responsibility |
|---|---|
| Mr. Ronny de Lange | Power of Attorney and Office Manager |
| M. Smail Boudjennah | Office Manager and Power of Attorney |
| Mr. Matte Hoffmann | Power of Attorney and Office Manager |
| Mr. Christian Deresio | Office Manager and Power of Attorney |
| Badr Mohammad Al-Meer | Chief Executive Officer |
| Saad Sherida Al-Kaabi | Chairman and Executive Board |
| Reem Bint Mohammad Al-Mansoori | Director and Non-Executive Board |
| Mansoor Bin Ebrahim Al Mahmoud | Vice Chairman and Non-Executive Board |
| Sheikh Faisal Bin Thani Bin Faisal Al Thani | Director and Non-Executive Board |
| Duncan Naysmith | Chief Financial Officer (CFO) |
Concerns Handled at Qatar Airways Corporate Office
Located in Doha, the Head Office of Qatar’s flag carrier can manage the queries of domestic and international travelers. Questions regarding flight routes can commonly emerge. For the same, it can provide the required information. In addition, other concerns can be addressed.
- The Qatar Airways Corporate Office handles inquiries regarding luggage allowance.
- When a bag is received damaged, this body can be contacted.
- The agents can resolve concerns like flight delays.
- Flight cancellation and refund procedures can be inquired about.
How Do I Complain to the Qatar Airways Head Office in Doha?
Relating to flight delays, refunds, or others, travelers can file complaints with the Corporate Office of Qatar’s national airline. By dialing its phone number, they can do so. Alternatively, they can utilize the Qatar Airways headquarters address in Doha for reporting issues in person.
Or, a traveler can raise a complaint online through the carrier’s website.
- Tap on “Help” on the homepage of the Qatar Airways website.
- On the following page, choose “Send Feedback”.
- In the feedback form, mention the necessary details:
- Feedback Type
- Title
- First Name
- Last Name
- Flight Number
- Booking Reference and more
- Add an attachment, if any.
- Press the “Upload More” button to supply more details.
- Click on “Submit”.
A complaint is usually examined within 30 days at the Qatar Airways Head Office in Doha. It can respond to it within 60 days of receipt. Depending on the type of issue, it can offer discounts, lodging choices, etc. However, in case required, a traveler can go for complaint escalation.
By and large, the Headquarters/Corporate Office of Qatar Airways handles major operations. It is also reliable to obtain answers to queries about reservations, cancellations, or travel procedures. Any issues reported are also expertly handled at the Head Office within a minimal timeframe.
Re: case reference:CAS-459828-S1R6C2 / CRM:0830000421923
This is now multiple attempts to contact your airline to resolve this matter.
Hi PIerre Mare. We sincerely regret the inconvenience you experienced with your recent Qatar Airways flight. Your detailed feedback regarding the seat upgrade issue and the service challenges has been noted. Please be assured that your concerns are important to us and will be escalated to the relevant Qatar Airways customer care team for further review.
Please note that your concern has been acknowledged. To help you connect faster, we are providing you with Qatar Airways’ direct contact link and phone number below for immediate assistance:
Email: customerrelations@qatarairways.com.qa
Phone: +974 4022 6000
Website: https://www.qatarairways.com/en/help.html#missing-baggage#refund-request (Fill this form for refund related issue)
Thank you for bringing this matter to our attention — we truly value your patience and hope your concern is resolved swiftly.