PAL/Philippine Airlines Hanoi Office

AddressGeneral Sales Agent Trans World Aviation Unit 01-01. 1st Floor, Pan Pacific Hanoi Hotel, No. 1 Thanh Nien Str., Truc Bach Ward, Ba Dinh Dist., Hanoi, Vietnam
Emailhanpr@pal.com.ph
Website https://www.philippineairlines.com/
Working HoursMondays to Fridays: 8:00 a.m. - 12:00 noon and 1:30 p.m. - 5:00 p.m. Saturdays: 8:00 a.m. - 12:00 noon
Phone+84 24 6685 0646 | +84 32 883 0880
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Hanoi Cargo Office

Trans World Aviation Joint Stock CompanyLocation: 8th Floor, ACB Tower, 10 Phan Chu Trinh, Ha Noi
Telephone+84 90 2895491
Office HoursMondays to Fridays: 8:30 a.m. – 6:00 p.m. Saturdays: 8:30 a.m. – 1:00 p.m.
Emailnguyenttu@twa.aero

Doubts/Queries Addressed at Philippine/PAL Airlines Hanoi Office

myPAL Seat UpgradePet Travel
Cancellation and RefundsBaggage Assistance
Mabuhay MilesDisability Assistance
Ticket Booking/HotelCargo Services
Group BookingCar Rental
VISA Waiver ProgramCheck- IN
myPAL Wi-FimyPAL Lounge
Unaccompanied MinormyPAL Travel Insurance
Lost and FoundInflight Entertainment

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