Kenya Airways Headquarters
| Address | Airport North Road, Embakasi, P.O. Box 19002 – 00501, Nairobi, Kenya. |
|---|---|
| [email protected] | |
| Website | https://www.kenya-airways.com/en-in/ |
| Working Hours | Monday to Friday, 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 4:00 PM. |
| Phone | +254 734 104 747 |
Kenya Airways, officially known as Kenya Airways Ltd., is headquartered in Airport North Road, Nairobi, Kenya. It is the flag carrier of Kenya, founded in 1977. It is an unconventional airline that has faced prominent setbacks since its foundation. From facing subsequent losses in 2022 to overcoming them in 2024, Kenya Airways has consistently demonstrated its capabilities. The company’s headquarters have played a crucial role in its development by drafting turnaround strategies, operational efficiency, fleet management, and so on.
A team of industrious and committed staff members operates Kenya Airways’ Headquarters. They mainly look after the operational and logistics-oriented tasks related to flight operations and airline management.
In March 2025, Kenya Airways received the much-awaited record profit after eleven years. Kenya Airways head office and corporate office play a prominent role in achieving these milestones. This also highlights the company’s growth as it operates over 39 fleets and covers 44 destinations.
Kenya Airways Headquarters
This table includes all the essential information regarding the Kenya Airways Headquarters required by passengers to access the office.
| Address: | Airport North Road, Embakasi, P.O. Box 19002 – 00501, Nairobi, Kenya. |
| Contact Number: | +254 734 104 747 |
| Email Address: | [email protected] |
| Operating Hours: | Monday to Friday, 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 4:00 p.m. |
| Website: | www.kenya-airways.com |
| Facebook: | https://www.facebook.com/KenyaAirways.OuestAfrica/ |
| Instagram: | https://www.instagram.com/officialkenyaairways/ |
| Twitter: | https://x.com/KenyaAirways |
Services Presented by Kenya Airways Headquarters
The services listed here can be redeemed by the passengers of Kenya Airways from the Kenya Airways Headquarters.
| Aircraft Maintenence | Baggage Handling |
| Passenger Assistance | Flight Booking |
| Ticket Cancellations | Flight Route Updates |
| Flight status update | 24-hour Customer Support |
| Lounge Services | Disability Assistance |
| Online check-in | Kiosk check-in |
| Frequent Flyer Programme | Group Travel Assistance |
| KQ Charter Rentals | Kool Flyer’s Club Programs |
| In-Flight Meals | In-Flight Entertainment |
List of Kenya Airways Offices.
The Kenya Airways Headquarters is the central hub that oversees all the administrative, operational, and customer-oriented tasks. The headquarters not only monitors the flight maintenance and customer satisfaction index, but also comes up with innovative ideas to reduce operational costs and enhance productivity.
FAQs
The exact address of Kenya Airways headquarters is Airport North Road, Embakasi, P.O. Box 19002 – 00501, Nairobi, Kenya.
The office timings of the headquarters are Monday to Friday, 9:00 AM to 6:00 PM, and on Saturdays from 9:00 AM to 4:00 PM.
The headquarters remains closed on Sundays and public holidays.
The headquarters officials take up to 24 hours to give a reply.
Yes, headquarters provides information regarding the Kool Flyer’s Club.