Iberia Airlines Business Class Reviews [2025]
Iberia Airlines is primarily appreciated for its ‘Business Class’, which generally receives positive reviews from passengers. Iberia Airlines is a preferred choice for travellers on long-haul flights. They offer private cabins to the Business Class Flyers, ensuring utmost privacy and seat comfort. From airport services to onboard amenities, Iberia provides premium services to the Business Class passengers.
This blog gives an overview of Iberia Airlines’ Business Class Reviews by critically analyzing the facilities provided to them.
Booking Experience Reviews of Business Class Travellers
There are several ways for Business Class customers to book flights with Iberia Airlines. Specific experience of the passengers is listed below:
- Official Website: Most of the passengers have found it quite hassle-free to book flights through Iberia’s Official Website. They have to just follow the basic steps to reserve their flight. The official website also provides extensive information regarding the flight timings, check-in details, and baggage information, which turns out to be extremely helpful for the flyers. Many passengers have also complimented Iberia’s seat selection feature, which allows customers to choose their preferred seats in advance.
- Oneworld Alliance Benefits: Another way through which travellers have booked flights is by redeeming their Iberia Plus points, called ‘Avios’. Passengers had to just enter their Oneworld Membership numbers. This process is primarily executed by the members using Iberia’s official website. The frequent flyers find it effortless to book Iberia flights as they also have access to a wide range of VIP services by adopting this method.
- Travel Websites: Travel websites can offer competitive prices and deals on airline flights. But, Iberia’s Business Class Travellers usually don’t prefer booking flights through travel websites. They feel that airlines’ official websites are much more organised, offer better deals, and it’s easier to redeem loyalty points through the official website. In case of flight cancellations and refunds also official websites have also turned out to be a better option.
Overview of Iberia’s Business Class Fleet
Iberia Airlines’ Business Class seats can be prominently found in both its short-haul and long-haul flights. However, the seat layouts and features of the Business Class section vary from one fleet to another. A tabular comparison of the same is presented below:
| Name of the Fleet | Number of Seats | Seat Width, Pitch, and Recline | Privacy Level | Business Class Features | Approximate Cost of Travel |
| Airbus A350-900 | 31 Business Class Seats | 26” Width and 78” Pitch Fully Flat Beds | A Separate Door and an Automatic Seat Divider | Mood lighting,18.5-inch Screen,Universal Power Outletsand USB A and C ports, Noise-Cancelling Headphones, Amenity Kits, and Reading Lights | $3,000 and $5,000+ for International Routes |
| Airbus A330-200 | 19 Business Class Seats | Solstys Seats with 21” Width, 80” Pitch, and Fully Flat Beds | Enclosed Pods with aisle access | 15.4″-18.5″ Touch Screen,WiFi and Bluetooth, Storage Space, USB Ports, Reading Lights and Noise-Cancelling Headphones | $2,228 to $5,321 for a round-trip ticket |
| Airbus A340-600 | 36 Seats | 26” Width, 78” Pitch, and Fully Flat Beds | Central Seat Dividers and Direct access to the aisle | Mood lighting, Comfort Items, Amenity Kits, WiFi, USB ports, reading lights, and noise-cancelling headphones | $2,228 to $5,321 |
| Airbus A31 | Layout 1 has 50 Business Class Seats, and Layout 2 has 24 Business Class Seats | 17”-22’ Width, 30”-31” Pitch and Standard Recline | High Wings and Angled Design, along with a large Console Table | 18.5-inch screen, Universal Power Ports, USB A and C, Ambient Lighting, Storage and Footrest areas, Comfort items, WiFi, and Noise Cancellation Headphones | $2,228 to $5,321 for a round trip |
| Airbus A320 | 18 Seats | 18” Width, 30” Pitch, and an angular recliner | Open Cabin | Free Adjacent Seats, WiFi, and Baggage Perks | $5,000 to $10,000 |
| Airbus A321XLR | 14 Seats | 22” Width, 80” Pitch, and Full Bed Recliner | High Wings and Angular Seat Design with ‘Do Not Disturb’ Button | 18.5-inch, 4K Screens, XL overhead compartments, six mood lighting moods, Comfort items, WiFi, and Noise-Cancellation Headphones | $4,000 for a one-way trip |
Airport Experience of Business Class Travellers
The staff members present at Iberia Airlines’ airport office ensure that all the premium amenities are provided to the Business Class Passengers. These amenities range from priority check-in to VIP lounge access. The customer reviews of these services are mentioned below:
- Priority Check-in and Boarding: Iberia Airlines prioritises the hassle-free check-in and boarding of its customers. This service is enjoyed and positively remarked on by the majority of travellers. The customers claim that this service saves their time to a great extent. Although a few passengers report issues with long priority check-in lines and unhelpful staff members.
- Fast Track Security Lanes: Iberia’s Fast Track Security Lanes are another significant service available for Business Class Travellers. The past passengers have shared positive feedback considering this facility as efficient and time-saving. However, Business Class flyers should clarify which are the fast track lanes beforehand because it’s often confusing to identify them amidst so many lanes.
- Priority Baggage Handling: The Baggage Handling service of Iberia has received the maximum number of negative reviews. Several passengers have reported that their baggage was either lost or damaged by the airline. The compensation is also not received timely with the officials being irresponsible about this.
- VIP Lounge: Iberia Airlines has three lounges, two of which are situated at Madrid Barajas International Airport and one at Buenos Aires Airport. Business Class Passengers and Oneworld Alliance members have access to these lounges. These VIP lounges have received an immense amount of positive reviews from the passengers. The food and beverage options, along with the spacious infrastructure, are admired by the travellers.
In-Flight Cabin Experience of Business Class Passengers
The in-flight experience of Business Class Passengers flying with Iberia Airlines varies extensively. This difference is based on the aircraft the passenger was flying on. A comprehensive analysis of the reviews is given here:
Airbus A350-900
Iberia’s Airbus A350-900 is used for long-haul flights. This fleet has been receiving commendable reviews since its inception. Passengers who have travelled on this Airbus find their experience wholesome. The Solstys seats, ample storage space, individual seats with doors, automatic seat dividers and additional facilities offer a promising air experience to the flyers. Travellers also appreciate the attentive flight attendants who put in their efforts to ensure a smooth journey.
Airbus A330-200
The Airbus A330-200 is also used for long-haul flights, especially between Madrid and the West Coast. This Airbus is popular among the passengers for providing comfortable seats, enclosed pods which enhance privacy, In-flight entertainment features and the cabin crew’s supportive behaviour. Some passengers, in spite of being content with the fleet, find that Airbus’ cabin feels drab as compared to other fleet options available on Iberia.
Airbus 340-600
This long-haul Airbus is also well-regarded by passengers for its comfortable, fully flat recliner seats, mood lighting, comfort items, amenity kits, WiFi, USB ports, reading lights, and noise-cancelling headphones. The customer service is also highly appreciated by the travellers. As the flight attendants were considerate about making the non-Spanish speakers equally comfortable. However, a few flyers find the food mediocre, and the seats are worn out in some parts.
Airbus A321
The Business Class passengers of Iberia Airlines’ Airbus A321 acknowledge their experience as above average. The aircraft offers intimate cabin space with limited seats available as compared to other aircraft. This can also be relaxing and peaceful for the travellers who prefer less crowded air travel. The variety of in-flight amenities such as 18.5-inch screen, Universal Power Ports, USB A and C, Ambient Lighting, Storage and Footrest areas, Comfort items, WiFi, and Noise Cancellation Headphones are also admired by the customers. A few passengers were dissatisfied with the services, in-flight meals and limited lavatory space.
Airbus A320
The travellers who flew in this fleet give mixed reviews. The passengers find the services to be efficient, as a variety of onboard amenities are present in the fleet. This includes an 18.5-inch screen, Universal Power Ports, USB A and C, Ambient Lighting, Storage and Footrest areas, Comfort items, WiFi, and Noise Cancellation Headphones. The flyers don’t feel that the space, in-flight meals, and services catered to them are profoundly better than those offered to Premium Economy.
Airbus A321XLR
Airbus A321XLR is one of the most advanced aircraft in the Iberia Airlines fleet. This aircraft has received positive reviews from Business Class Passengers. All its features and seats give a luxurious experience to the flyers. The aircraft has high wings and an angular seat design with a unique ‘Do Not Disturb’ button. Apart from the basic amenities, the passengers also cherish the all-new XL overhead compartments, 18.5-inch 4K Screens, six mood lighting moods, comfort items, WiFi, and noise-cancellation headphones. Passengers also state that the flight attendants provide excellent service. No major drawbacks are found for this aircraft.
In-Flight Meal and Beverages Reviews
Iberia Airlines offers a three-course meal in long-haul flights, which generally includes breakfast, lunch and dinner. They mostly incorporate Mediterranean dishes in their menu. The meal and beverages offered by Iberia Airlines to Business Class Passengers are mentioned below:
- In Breakfast, they usually serve omelettes, fresh fruits, pastries, juice, coffee, and tea
- In Lunch, the airlines serve Cappellacci Pasta, Sweet Potato, roasted Broccoli and so on.
- For the main course, Iberia Airlines serves dishes like Pasta, smoked salmon tartare, bread, dessert, chocolate, coffee, and tea, plus a selection of beverages.
Passengers have given mixed reviews about the in-flight meals served to them. Some of the customers consider that the food was decent and memorable in comparison to other airlines. Others have reported that the food is below average, considering the aviation standards, calling it “tasteless, “served cold, and a passenger even claimed that the bread served by the airline was “stale”.
Iberia Airlines also prepares special in-flight meals for vegetarian, vegan and food allergic customers. Passengers often regard these pre-order meals are very scrumptious and served with amazing presentation and right temperature, unlike the general meals catered by Iberia Airlines.
Hence, it can be concluded that Iberia’s food is not much appreciated even by Business Class Travellers. However, the pre-order meals have turned out to be wholesome for several passengers.
Iberia Airlines Amenity Kits for Passengers
Iberia Airlines provides Amenity Kits to its customers. These amenity kits are designed by Teresa Helbig and produced by Kaelis. The kits are already present on the seat along with other Comfort Items such as a pillow, a duvet, and so on. The kits and comfort items differ from one fleet to another. Some of the items included in the kits are stated below:
- Uvas Frescas Cosmetics, such as lip balm and hand cream
- Compression Socks
- Eye Mask
- Toothbrush
- Toothpaste
- Earplugs
Although Iberia Airlines offers a decent amenity kit to its flyers. Business Class Passengers find it extremely basic and bare minimum as compared to other international carriers.
In-Flight Entertainment Facilities on Iberia Airlines’ First Class
Iberia Airlines presents an extensive range of In-flight amenities to the Business Class passengers. From the in-flight magazine to numerous movies and web series available on the TV screen, flyers enjoy their long-haul Iberian flights. The most significant in-flight facilities are as follows:
- A 15.4” to 18.5” TV screen is available for Business Class passengers, which contains a large number of the latest movies, web series, and TV shows.
- Video Games
- Digital Press
- Ronda Magazine
- Power Outlets
- USB Ports
- Bluetooth Connectivity
- Free Onboard WiFi
- Iberia’s noise-cancellation headphones
These facilities are provided by Iberia Airlines to its Business Class travellers.
Iberia Airlines Business Class Service Standards
Iberia Airlines’ cabin crew is often admired by the Business Class passengers. The flight attendants are known for their amiable nature, attentiveness to customer needs, and target-oriented approach. In some of the Iberia Business Class reviews, customers have also mentioned that the flight attendants provided efficient services transcending all communication barriers. The staff is proficient in multiple languages. They ensure that non-Spanish speakers feel equally comfortable. In times of issues related to in-flight meals, cabin crew have dealt with the situation courteously. While the majority of Iberia’s flyers appreciate the services offered by flight attendants. Some didn’t find the services impressive during the peak season, highlighting that the cabin crew was extremely overwhelmed, unable to pay attention to all the flyers.
Conclusion
It can be concluded, considering all the factual data and reviews written above, that Iberia Airlines receives an affirmative response from its Business Class passengers. Starting from the traveller’s booking experience to service standards, almost all the services and amenities receive a positive response from the flyers. This blog comprises all the essential components that can be studied by passengers to have more clarity about Iberia’s Business Class.
To gain more insights about Iberia Airlines, you can also read Iberia Airlines Reviews.
FAQs
Yes, Iberia Airlines has Business Class in short-haul flights, including Airbus A319, A320, A320neo, and A321.
Yes, Iberia Airlines provides power outlets in Business Class. They offer a universal charging point with specific USB-A and USB-C ports.
Yes, Business Class passengers of Iberia Airlines have access to the lounges which come under the Oneworld Alliance.
The Airbus A350-900 consistently receives positive reviews from the Business Class passengers.
Yes, a buyer can use their Iberia Avios to purchase a Business Class ticket on Iberia Airlines.