Air France Office in Cape Town, South Africa
| Address | Air France / KLM,c/o Bidair Ticket counter,Located opposite check-in desks 1-16,International departure hall,Cape Town, Cape Town, South Africa |
|---|---|
| contact@airfrance.fr | |
| Website | https://wwws.airfrance.us/ |
| Working Hours | Monday-Sunday : 24 Hours |
| Phone | 1-800-992-3932 |
Air France is a well-established French airline known for connecting global cities with reliable and comfortable service. The Air France office in Cape Town, South Africa provides a full range of travel support, including flight bookings, changes to travel plans, baggage help, and general customer service. This office acts as an important contact point for travelers, keeping them informed and quickly handling any travel-related issues. With a friendly and experienced team, the Air France office in Cape Town is dedicated to offering a smooth, convenient, and enjoyable experience for passengers flying to and from the area.
Air France Cape Town Office Contact Details
| Address | Air France / KLM,c/o Bidair Ticket counter,Located opposite check-in desks 1-16,International departure hall,Cape Town, Cape Town, South Africa |
| Contact Number | 1-800-992-3932 |
| Working Hours | Monday-Sunday : 24 Hours |
| Website | https://wwws.airfrance.us/ |
| contact@airfrance.fr | |
| Flight Status | https://wwws.airfrance.in/flight-status |
| Online Check In | https://wwws.airfrance.fr/en/check-in |
| Baggage | https://wwws.airfrance.in/information/bagages/bagage-manquant-airfrance |
Airport Details
| Name | Cape Town International Airport (CPT) |
| Address | Matroosfontein, Cape Town, 7490, South Africa |
| Contact Number | 27 21 937 1200 |
Inquiries Handled at Air France Cape Town Office
| In-Flight Menu | Ticketing Offices |
| In Flight Menu | Ticket Rescheduling |
| Unaccompanied Minor | Travel with Pets or Animals |
| Baggage Allowance | Duty Free Allowance |
| Flight Information | Airport Lounges |
| Visa-related Information | Pet Relief Area |
Air France Headquarters
| Address | 45 Rue de Paris 95747 Roissy CDG |
| Contact Number | +33 (0)1 41 56 78 00 |
| care@airfrance.fr. |
Check out all Air France Offices.
Air France office in Cape Town, South Africa provides dependable support for all your travel needs. Whether you’re booking a new flight, modifying an existing reservation, or looking for important travel information, the experienced and courteous team is ready to assist. Contacting the Air France office in Cape Town ahead of time can help make your journey smoother, more convenient, and stress-free.
FAQs
Air France Cape Town office is located at Air France / KLM,c/o Bidair Ticket counter,Located opposite check-in desks 1-16,International departure hall,Cape Town, Cape Town, South Africa.
You can contact the Air France Cape Town office by calling 1-800-992-3932.
Baggage services are available at the airport. You can check in luggage and get help with baggage-related issues at the Air France counter.
Yes, flight changes and cancellations can be processed by contacting the office or through the official website.
Nearby Air France Offices
- Air France Cairo Office in Egypt
- Air France Office in Vancouver, Canada
- Air France Office in Quito, Ecuador
- Air France Office in Ouagadougou, Burkina Faso
- Air France Office in Noumea, New Caledonia
- Air France Office in Lisbon, Portugal
- Air France Office in Kuala Lumpur, Malaysia
- Air France Office in Jeddah, Saudi Arabia
- Air France Office in Luxembourg
- Air France Office in Kunming, China
Unfortunately, I can’t reach you via email mentioned above (contact@airfrance.fr). Therefore I have to use this feedback form.
Dear Air France South Africa Team,
I am writing to request urgent clarification regarding the status of my voucher following the cancellation of booking XUY6PF. The cancellation was made due to the ongoing war situation in Ukraine, where I am a citizen.
During the phone conversations with your representatives at the time of cancellation, it was clearly stated that, given the war circumstances, the solution would not be a refund but a full voucher issued under my name. I was also informed that the voucher would be sent to me by email within 10 days. Unfortunately, a significant amount of time has passed, and I have not received anything to date.
I kindly request:
A written update on the status of the voucher that was promised.
A clear timeline for when it will be issued.
Confirmation whether any additional documentation is required from my side.
I deeply regret that passengers who are living under war conditions with airports in Ukraine closed and no access to normal travel options are experiencing such difficulties in receiving support. I sincerely hope Air France will honor the commitment made by your representatives and resolve this matter without further delay.
Thank you for your prompt written response.
Sincerely,
Viktoriia Pepoian
Hi Viktoriia, thank you for sharing your concern. We understand how important this is, especially under such difficult circumstances. Please note that we cannot access or issue vouchers from here. To resolve your case, kindly contact Air France South Africa directly:
Tel (Cape Town): +27 21 427 3000
Email: mail.afkl.za@airfrance.fr
Provide your booking reference (XUY6PF) and details of your earlier conversations—this will help their team track your voucher status and confirm next steps.